Travel Assistance & ID Protection Services
Included with your Life insurance coverage through The Hartford, you and your family members automatically receive Travel Assistance services and Identity Theft Support Services.
Travel Assistance
The International Medical Group provides your travel medical assistance services. These services provide you emergency medical assistance and emergency personal services while abroad, such as:
- Transport services
- Medical evacuation
- Return of dependent children and travel companion
- Assistance services
- Medical and dental referrals
- Medical monitoring
- Facilitate filling prescriptions
- Replacement of medical devices and corrective lenses
- Emergency medical payments
- Additional services
- Pre-trip and cultural information:
- Lost luggage assistance
- Lost document assistance
- Legal referrals
- Pet and vehicle return:
To use travel assistance benefits:
- In the US: call (800) 243-6108 and provide ID # GLD-09012
- Outside of the US: call (202) 828-5885 and provide ID # GLD-09012
Identity Theft Support
IMG will provide services to prevent identity theft by:
- Credit bureau notification
- Credit information review
- Identity theft affidavit:
- Card replacement
- Translation services
Resources (these documents can be at the bottom)
Have questions on your benefits?
Contact the UMG
Benefit Service Center
at (888) 526-2794
from 8 am – 5 pm PT.
International Medical Group
ID # GLD-09012
Phone: (800) 243-6108
Email: assist@imglobal.com