Employee Assistance Program (EAP)

If you’re looking for help, Journey Proactive’s Employee Assistance Program (EAP) is a great place to start.

The EAP provides all benefits-eligible employees and their household members with free 24/7 confidential counseling up to 8 sessions per person per issue.

Journey is staffed with trained clinicians available to support your wellbeing and lifestyle by providing:

  • In-the-moment support for emotional wellness
  • Short-term counseling support

The EAP also provides invaluable work-life resources such as assistance and referrals for caregiving, legal and financial advisors, and more.

How to use

  • Call 855-248-2478for immediate access to a trained clinician for counseling or to request work-life assistance
  • Go to https://app2.journey.live/for online wellness services
    • Use your UMG email to register for an account

Additional resources

Work-life resources are provided, including assistance and referrals for the following:

  • Family and Caregiving:
    • Childcare, elder care, adoption, education, special needs, new parent resources
  • Everyday Living
    • Household needs, pet care, travel and leisure, volunteer opportunities, community resources
  • Legal and Financial
    • Wills, estates, retirement planning, budgeting, loans, mortgages
  • Personal Health
    • Healthy habits, exercise, nutrition, managing illness
  • Emotional Health
    • Relationships, life transitions, grief and loss, anxiety and depression
  • Career
    • Interpersonal skills, teamwork, work-life balance, time management, training and education

Note: Union employees can utilize counseling services provided by the Motion Picture Industry Health Plan

Resources

Have questions on your benefits?

Contact the UMG
Benefit Service Center
at (888) 526-2794
from 8 am – 5 pm PT.

Journey Proactive
Phone: (855) 248-2478
Website: app2.journey.live