LiveHealth Online

(Anthem members only)

Have a health question or feeling sick? With LiveHealth Online, you can connect with a doctor from the comfort of your home—no appointment or waiting room needed. Simply use the LiveHealth Online app or a computer with a webcam to have a face-to-face virtual visit.

Doctors can answer your questions, diagnose common issues like colds, allergies, or pinkeye, and even prescribe medication if needed. This service is available at no cost to Anthem members and their covered dependents, making it easy and affordable to get care when you need it.

How to get care

Get started with LiveHealth Online by creating an account (have your member ID number handy). After signing up, you can see a provider on your computer or by downloading the LiveHealth Online app.

Have questions on your benefits?

Contact the Benefit Service Center at
(888) 526-2794
from 8 am – 5 pm PT.

LiveHealth Online
Customer Service: (888) 548-3432
Prescription assistance: (888) 982-7956
Website: livehealthonline.com

Have questions about your benefits?

Contact the UMG Benefits Service Center at (888) 526-2794 from Monday to Friday 8 am – 5 pm PT.